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EMIS WEB UPGRADE PROGRAMME - INFORMATION REGARDING OUR CLINICAL SYSTEM PROVIDER'S UPGRADE TO AMAZON WEB SERVICE:


Practice News: The Practice uses a system called EMIS Web to manage clinical information about your care and health.


This system is provided by a company called EMIS Health LTD who acts as a data processor on behalf of the Practice. EMIS Health LTD also uses a sub-processor which is Amazon Web Services (sub-processor) who act under written instruction from EMIS Health LTD to store the data. Under no circumstances is it technically possible for Amazon Web Services to access any information about you. Should you have any concerns or queries please do not hesitate to contact the Practice.


STATEMENT FROM EMIS WEB: 


Third party processors


In order to deliver the best possible service, the practice will share data (where required) with other NHS bodies such as other GP practices and hospitals. In addition the practice will use carefully selected third party service providers. When we use a third party service provider to process data on our behalf then we will always have an appropriate agreement in place to ensure that they keep the data secure, that they do not use or share information other than in accordance with our instructions and that they are operating appropriately. Examples of functions that may be carried out by third parties includes:



  • Companies that provide IT services & support, including our core clinical systems; systems which manage patient facing services (such as our website and service accessible through the same); data hosting service providers; systems which facilitate appointment bookings or electronic prescription services; document management services etc.

  • Delivery services (for example if we were to arrange for delivery of any medicines to you).

  • Payment providers (if for example you were paying for a prescription or a service such as travel vaccinations).


Further details can be directed to future-data@emishealth.com   https:/www.gov.uk/guidance/use-cloud-first

Welcome to Woodway Medical Centre

With patient’s needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.                                                                                    

Get Well, Keep Well 

Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.

Access

Access to the surgery and to the consulting rooms is single level, there are no steps. Our patient toilet is equipped for wheelchair drivers. We have a high reception counter but our staff are happy to deal with your requests at the reception office door if you are a wheelchair user. There is also a hearing loop in reception. For any other assistance we may be able to offer please do ask.

Online Services 

The website allows patients to access various services online.  Just click on the relevant icon below to access the service you require.  You will need to register before you can use this system.

If you need to register, you will be routed to the 'Patient Access' registration page before you can proceed. Follow the instructions under 'No letter but would like an account?' to register online and get a User ID and Password.  Please ensure you supply an email address as without this your application cannot be processed.Once you have completed your application and submitted it to us we will call you to confirm your request.  Please ensure we have the correct phone number for you - without contacting you we will be unable to accept and process your request.

If you are registering more than one member of your family you will need to complete a separate application for each person.

PLEASE NOTE:  without an email account for each person and a current phone number for verification purposes your application cannot be processed.

Online services are intended to be available at all times. However, they may not be available for short periods, usually during the evening or overnight, when essential computer maintenance and backups are carried out. 

Do not disclose your User ID or Password to anyone else - this system is for use by individuals only. 

Once you have registered, Medical Record summaries are available online and allow you to see a record of your Medication, Immunisations & Allergies.  If any information is incorrect please notify us in writing. 

Your immunisation record will only give the immunisations this practice is aware of.

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Please allow two full working days for repeat prescriptions to be processed and remember to take weekends and bank holidays into account.
 
(Site updated 12/07/2019)
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